Your domain name registration and any privacy/proxy services you may use in conjunction with it must be subject to a Registration Agreement with an ICANN Accredited Registrar.
You are entitled to review this Registration Agreement at any time, and download a copy for your records.
You are entitled to accurate and accessible information about:
The identity of your ICANN Accredited Registrar;
The identity of any proxy or privacy service provider affiliated with your Registrar;
Your Registrar's terms and conditions, including pricing information, applicable to domain name registrations;
The terms and conditions, including pricing information, applicable to any privacy services offered by your Registrar;
The customer support services offered by your Registrar and the privacy services provider, and how to access them;
How to raise concerns and resolve disputes with your Registrar and any privacy services offered by them; and
Instructions that explain your Registrar's processes for registering, managing, transferring, renewing, and restoring your domain name registrations, including through any proxy or privacy services made available by your Registrar.
You shall not be subject to false advertising or deceptive practices by your Registrar or though any proxy or privacy services made available by your Registrar. This includes deceptive notices, hidden fees, and any practices that are illegal under the consumer protection law of your residence.
Domain Name Registrants' Responsibilities:
You must comply with the terms and conditions posted by your Registrar, including applicable policies from your Registrar, the Registry and ICANN.
You must review your Registrar's current Registration Agreement, along with any updates.
You will assume sole responsibility for the registration and use of your domain name.
You must provide accurate information for publication in directories such as WHOIS, and promptly update this to reflect any changes.
You must respond to inquiries from your Registrar within fifteen (15) days, and keep your Registrar account data current. If you choose to have your domain name registration renew automatically, you must also keep your payment information current.
The Landrush phase will allow early access to customers that want to register a .nyc domain name. You will pay a higher price, but will also increase your chances of getting the domain you want. In this phase anyone may request a domain and if two applicants request the same name they will go to auction to determine the final registrant. Please visit our FAQ for more information.
If you pre-register a .nyc domain, we will hold on to your request and will try to submit it as fast as possible when the Registry opens up for public access (no priority) on Oct 8. We will only receive one pre-registration request per domain name.
If you want to increase your chances of registering a domain, please apply for the Landrush phase. Please visit our FAQ for more information.
Customer service hours: We are ready to help you with any request you have any day at any time, 24/7/365 Open a live chat session or send us an email to firstname.lastname@example.org and we´ll answer your doubts. You can always anticipate a response from our team within one hour if you contact us by email.
Phone: 9175129417 - please note that we don´t handle support requests via phone. if you need to talk to one of our experts, please send us an email or open a live chat session at our site.
If you are not 100% satisfied with your purchase, within 120 hours from the purchase date, we will fully refund the cost of your order.
-If you apply for a Landrush priority application and lose the auction for the domain, you will get a refund of 20 USD.
-If you apply for a pre-registration application and we are not able to secure the domain for you, you will get a full refund for the amount paid.
It seems that you already have a hosting service for your domain with us. If you want to use the
site builder please open a live chat session at our site and one of our representatives will gladly assist you.
It seems that you already have the site builder service for your domain with us. If you want to
use our hosting service please open a live chat session at our site and one of our representatives will gladly assist you.